Basconi Shoes

Questions people have asked us:

How does 123reputation.com help improve my online reviews?

1. Automated Review Requests: The service sends automated requests to your customers, encouraging them to leave positive reviews on various platforms.

2. Review Monitoring: It continuously monitors reviews across multiple sites, allowing you to stay updated on customer feedback.

3. Responding to Reviews: The platform provides AI Reply tools to respond promptly and professionally to both positive and negative reviews, showing customers that you value their feedback.

4. Negative Feedback Management: It offers a way to handle negative feedback privately, giving you a chance to resolve issues before they become public.

5. Analytics and Reporting: You get detailed reports and analytics to understand trends and areas for improvement, helping you make informed decisions to enhance customer satisfaction.

What platforms does 123reputation.com support for review management?

123reputation.com supports review management across several major platforms, including:

Google, Yelp, Facebook, Trustpilot, Tripadvisor, Booking.com, Airbnb, YellowPages, Hotels.com, Open Table, BBB, Foursquare, Zillow and Many more 40+ Review Sites in all and more coming real soon.

How quickly can I expect to see results after using 123reputation.com?

The time it takes to see results after using 123reputation.com can vary based on two main factors:

Passive Approach: Are you just putting up table signs and waiting?

Proactive Approach: Are you actively changing your methods and following best practices to get more reviews, such as using opt-ins and testimonials?

This proactive approach can start transforming your business quickly. Generally, you might start noticing improvements in your online presence and review management within a few weeks to a couple of months.

However, it typically takes about a year to see significant returns for your business.

On average, our clients are seeing a 47% increase in reviews per month.

Is there a way to handle negative feedback privately through 123reputation.com?

Yes, 123reputation.com offers a way to handle negative feedback privately.

When customers provide feedback through their system, those who are unhappy with your service are directed to a private feedback form.

This allows them to express their concerns directly to you the Business Owner, rather than posting negative reviews publicly.

When customers do use the Private Feedback form all reviews are sent to any email you request.

Tip #1: Ensure that whoever handles these private reviews responds as quickly as possible. You will receive the reviewer’s name, phone number, and email to facilitate your reply. This is an excellent opportunity to offer a discount to encourage them to give your company another try.

What kind of customer support does 123reputation.com offer if I encounter issues?

We provide multiple ways to stay in touch with us.

On our website, you’ll find the “Leave a Voicemail” feature, which is the fastest way to reach us.

Simply open the app, allow microphone access, and start recording your message. Once you’re done, we’ll ask for your name, phone number, and email.

This service enables us to respond quickly, even if we’re not at work, ensuring you receive a reply within minutes of us listening to your voicemail.

You can also email us at [email protected]

Explain in depth the question. Make sure that the explanation clearly answers the objections that visitor has on their mind. The frequently asked questions section is a great way to clear up any objections that the buyer might have and push then a step ahead to make that purchase.

Yes! I Want To Set a Meeting to Talk.

Questions people have asked us:

Discover the Ultimate Reputation Platform: 100% Verified Opt-Ins via SMS & Email, Stellar Reviews, Dynamic Marketing, Immersive 360° Virtual Business Tours, Engaging Social Media Creation & Posting, and Cutting-Edge Online Advertising!

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