REVIEW MANAGEMENT SOFTWARE
Unlock the Power of Reviews and Transform Your Business!
GET MORE REVIEWS
Increase Your Reputation, Trust and Sales
Your online reputation can win or lose you business. Grow your business with 123 Reputation's powerful reputation management services.
How you can increase your business reputation, trust, and ultimately boost sales for your business.
Here's a step-by-step guide to achieve this.
Provide excellent customer experience
The foundation of positive reviews and reputation is delivering outstanding customer service.
Train your employees to go above and beyond customer expectations, resolve issues promptly, and treat customers with respect and empathy.
Request reviews from satisfied customers
After a positive interaction or purchase, proactively ask satisfied customers to leave a review.
You can send follow-up emails, include a review request on receipts, or use other communication channels like SMS or social media to ask for feedback.
Simplify the review process
Make it easy for customers to leave reviews by providing clear instructions and multiple review platforms to choose from.
Consider integrating review widgets or plugins on your website and provide direct links to review sites like Google My Business, Yelp, or industry-specific platforms.
Incentivize reviews
Offer incentives to customers who leave reviews. For example, you could run a monthly contest or a loyalty program where customers are entered into a drawing for leaving a review.
Just make sure to comply with the guidelines of the review platforms and avoid offering rewards for positive reviews.
Engage with online reviews
Monitor and respond to reviews promptly, both positive and negative. Show appreciation for positive feedback and address any negative reviews in a polite and professional manner.
This demonstrates your commitment to customer satisfaction and can help build trust with potential customers.
Leverage social media
Use social media platforms to engage with your audience, share positive reviews, and encourage customers to leave feedback.
Consider running targeted social media campaigns to reach a wider audience and promote positive reviews.
Optimize your online presence
Ensure that your business information is accurate and consistent across all online platforms, including review sites, directories, and social media profiles.
This will make it easier for customers to find you and leave reviews.
Encourage user-generated content
Actively encourage customers to share their experiences on social media by using branded hashtags, running contests or giveaways, or featuring customer stories on your website.
User-generated content can enhance your reputation and attract new customers.
Monitor and analyze feedback
Regularly track and analyze customer reviews and feedback to identify trends, strengths, and areas for improvement.
Use this information to make necessary changes to your products, services, or customer experience to enhance customer satisfaction and increase positive reviews.
In Summary
Remember, building a strong reputation and trust takes time and consistency. Implementing these strategies and actively engaging with customers will help increase your review count, improve your reputation, and ultimately drive sales for your business.
Ten Key Benefits Our Platform Brings
#1. 82% of people choose a new local business based on Google reviews. When customers look up your business, we make sure it looks great with many positive and fresh reviews.
#2. Saving time by automating the process of sending review requests.
#3. Receiving up to 18% increase in revenue for local business with hundreds of positive reviews.
#4. Receiving up to 20% increase in positive reviews by inviting customers to quickly write reviews via WhatsApp, Email, SMS, or QR code.
#5. Receiving up to 270% increase in website conversions when businesses use our Platform’s website widgets with positive reviews.
#6. Protecting business reputation with an optional system that captures dissatisfied customers, keeping negative feedback private. This also helps businesses improve their service, because negative feedbacks usually bring massive value for business improvements.
#7. We help customers make a purchasing decision in favor of local business using our Platform, because reviews are marketing and customers make decisions based on reviews.
#8. Google and search engines put strong emphasis on fresh reviews. Our platform gets you reviews containing keywords, attracting more people to your web presence - which ultimately helps you increase online trust and visibility.
#9. We give you possibility to easily share positive reviews on social media, which helps you communicate more trust in your social media posts and ads. Hence, we boost your Social Media Marketing efforts.
#10. The platform saves you time by centralizing reviews from various review platforms, enabling you to monitor and reply to all reviews in one place.
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Let's go over a real world example.
Company "A"
5.0 Google Star Rating - 7 Total Reviews
No reviews within the last six months.
Company "B"
4.6 Google Star Rating - 105 Total Reviews
Several 5 Star New Reviews in the last month.
Which One Would You Choose?
It's 8 am Tuesday, and you want a good cup of coffee. Based on everything that you have seen by looking at both coffee shops' On Google Maps Reviews, would you agree that it is vital that business owners need to get more reviews daily for their business? Which location do you think most people might pick?
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